Tracy is employed at The Prince Charles Hospital, Queensland as the CNC at the QuEST Department. A significant focus of her role has been to bring innovation in the development of a Central Equipment Service so as to ensure optimal patient outcomes through safe, equitable equipment management, education and maintenance. The QuEST service also specialises in Pressure & Falls injury prevention, management of the Bariatric patient, bed safety, Smart Pump Technology, skin integrity and risk management.
Tracy has been involved in the development of the International Pressure Injury Guidelines and lead for Queensland bariatric care.
A focus of her teaching is to ensure people have fun in learning.